Knowledge Articles (Salesforce Knowledge)

Salesforce Knowledge lets us create and manage our company information and securely share it when and where it is needed. Salesforce Knowledge base is built from knowledge articles, which are documents of information.

Articles can include information on process, like how to reset your product to its defaults, or frequently asked questions like, how much storage your product supports. Experienced service agents and internal writers write the articles. The articles are then published to a range of channels: internal database, customer and partner communities, or public websites.

Let us now look at Portal and Communities.

Our Recent Blog

How to Prepare for Placement drives?

By Siddhika Jain  / 30 Jul, 2021
In the 12th Episode of #AsktheHulk Series Sharon Thomas raised the question “How to Prepare for Placement drives?”
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How to Start Freelancing to Improve the Skills and Increase the Income?

By Siddhika Jain  / 28 Jul, 2021
Shubham Jiaswal raised the question “How to start freelancing to improve the skills and increase the income?”
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How to Create your First Approval Process

How to Create your First Approval Process

By khushali jain  / 26 Jul, 2021
Learn everything about the most important topic Sharing Rules in Salesforce Here. Know its types and considerations of using it.
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Why are companies not hiring freshers even if they are Salesforce certified?

By Siddhika Jain  / 23 Jul, 2021
In the 10th episode of the #AskTheHulk series of Salesforce Hulk Vaishnavi Badekar raised the question “Why Companies are not hiring freshers even if they are Salesforce certified?”
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How to learn Salesforce Development even if you are from a Non-Tech background?

By Siddhika Jain  / 21 Jul, 2021
In the 7th episode of the AsktheHulk series, Gourav asked the question through the Youtube comment that “SALESFORCE MARKETING CLOUD CONSULTANT vs DEVELOPER as a career option?”
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A Quick Glance At The Salesforce Lead Process

A Quick Glance At The Salesforce Lead Process

By khushali jain  / 21 Jul, 2021
Learn everything about the most important topic Lead Process in Salesforce Here. Have a detailed knowledge about its steps.
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SALESFORCE QA or BUSINESS ANALYST which one is better?

By Siddhika Jain  / 16 Jul, 2021
In the 7th episode of the AsktheHulk series, Gourav asked the question through the Youtube comment that “SALESFORCE MARKETING CLOUD CONSULTANT vs DEVELOPER as a career option?”
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SALESFORCE MARKETING CLOUD CONSULTANT vs SALESFORCE DEVELOPER as a Career Option

By Siddhika Jain  / 13 Jul, 2021
In the 7th episode of the AsktheHulk series, Gourav asked the question through the Youtube comment that “SALESFORCE MARKETING CLOUD CONSULTANT vs DEVELOPER as a career option?”
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What are ‘Sharing Rules’ in Salesforce? Its Types and Considerations of Using It

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By khushali jain  / 02 Jul, 2021
Learn everything about the most important topic Sharing Rules in Salesforce Here. Know its types and considerations of using it.
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How to become active in the Salesforce community and create your own name?

By Siddhika Jain  / 01 Jul, 2021
In the 6th episode of the Ask The Hulk series, Abhishek raised the question “How to become active in the Salesforce community and create your own name?”
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